Woody's Shutters Privacy Policy

1. Introduction

Woody’s Shutters (“we,” “us,” or “our”) respects your privacy under the UK GDPR and Data Protection Act 2018. This policy explains how we collect, use, and protect your data when you use www.woodysshutters.co.uk (the “Site”).

2. Legal Basis for Processing

We process your data to:

Fulfil contracts (e.g., respond to inquiries).
Serve legitimate interests (e.g., analytics, fraud prevention).
Comply with UK laws (e.g., tax records).
With your consent (e.g., marketing cookies).

3. Data We Collect

Category	Examples	Purpose
Device Data	IP address, browser type	Analytics, security
Contact Data	Name, email (from forms)	Responding to inquiries
Usage Data	Pages visited, session duration	Improving the Site

4. Cookies & Tracking

We use first-party cookies (e.g., _ga for Google Analytics) and third-party tools (e.g., Google Ads).

How to Opt Out:

Browser settings: Block cookies via Chrome/Firefox/Safari.
Consent Manager: Adjust preferences via Usercentrics.
Third-party tools: Google Analytics Opt-Out.

5. Third-Party Data Sharing

We share data only with:

Analytics providers (Google Analytics).
Marketing tools (Drift) – with consent.
Legal authorities (if required by UK law).

All transfers outside the UK comply with UK GDPR (e.g., Standard Contractual Clauses).

6. Your Rights (UK GDPR)

You may:

Access, correct, or delete your data.
Withdraw consent (e.g., marketing emails).
Lodge a complaint with the ICO.

7. Security & Retention

Encryption (SSL/TLS) for data transfers.
Retention periods:

Analytics: 2 years (Google Analytics).
Contact forms: 12 months (unless legally required longer).

8. Policy Updates

We’ll notify you of material changes via email or Site banners.

Last Modified 30 April 2025